B3: Performance vs. Performative Metrics

Kansas City Convention Center 

Room: 2502 A 

CM Credit Hours: 1 

Metrics are essential tools to evaluate OEHS program performance and the implementation of corrective actions. Most practitioners focus on using metrics to identify program gaps. There is a temptation to use and report metrics where performance excellence is already in place for self or program-promotion. Performative metrics can have value in encouraging OEHS members or informing stakeholders of successes. They provide little performance improvement opportunities. This presentation will provide participants with tools to help them identify metrics that will make a difference to OEHS program improvement goals. The most current AIHA metrics manual will be used as a resource to assist in providing focus to this process. The presentation will also provide examples of how metrics can be misleading or waste limited OEHS resources.

Upon completion, the participant will be able to:

• Select metrics that will track the most significant OEHS risks.
• Use the AIHA metrics manual to assist in metrics selection.
• Identify when reported metrics are misleading or inaccurate.
• Enhance OEHS and organizational team performance with metrics.
• Use metrics to influence resource allocation by management. 

Intermediate

Polling

Corporation/Company

All Industries

Academic Track

Also part of the Virtual Program

Available as part of AIHA Connect OnDemand

Big Data, AI, and Sensor Technologies

Hazard Recognition/Exposure Assessment

Management/Leadership