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PDC 801: Crucial Influence® Leadership Skills to Create Lasting Behavior Change

Ms. Cynthia Backlund, MS, CIH, CSP Lead Instructor
Sandia National Laboratories
Indio, CA 
USA
 
Emily Osburn Instructor
Sandia National Laboratories
Rio Rancho, NM 
USA
 
Thu, 6/4: 8:00 AM - 5:00 PM CDT
P801 
Professional Development Courses (PDCs) 
Ernest N. Morial New Orleans Convention Center 
CM Credit Hours:

Description

*Please note: PDCs are at an additional cost, and preregistration is required*
To register, please visit: https://aihaconnect.org/register


Leadership is influence. One of the most powerful abilities we have is the capacity to influence behavior. Yet many leaders struggle to do so effectively when it matters most.

Leadership isn't just about crafting inspiring visions, developing breakthrough products or outlining business growth strategies. It's about mobilizing others to achieve the vision, build the product or carry out the plan. At its core, leadership is intentional influence. If behavior isn't changing, leadership isn't happening.
Crucial Influence® teaches essential leadership skills for professionals at every level. Based on five decades of social science research and insights from successful leaders around the world, the Crucial Influence Model explains why people behave the way they do—and how leaders can influence lasting change.

This one-day, in-person workshop combines group discussion, real-time practice, coaching and peer support. It offers a hands-on learning experience rooted in adult development principles.

For more information, visit https://cruciallearning.com/browse-courses/crucial-influence.

*Registration includes boxed luncheon. **Power strips will not be provided at each attendee's seat; however, laptop charging stations will be provided in each course room.

Course Outline

• Introduction to Crucial Influence®
o Learn why influence is one of the most powerful and important capacities you possess.
• Lesson One: Leadership Is Influence
o What is influence?
o Identify the influence challenges you face that are keeping you from results.
• Lesson Two: Clarify Vital Behaviors
o Clarify the vital behaviors that directly drive results.
• Lesson Three: Diagnose
o Examine the Six Sources of Influence-personal social and structural factors-to discover the causes of any behavior.
o Diagnose why the current behavior exists to prescribe the most effective and comprehensive solution.
• Lesson Four: Influence with Six Sources
o Learn how to engage multiple sources of influence to overwhelm persistent and resistant behaviors.
o Help others want to do vital behaviors by connecting to values.
o Invest in deliberate practice to significantly enhance personal ability.
o Harness the power of social influence.
o Identify and engage opinion leaders.
o Make incentives and consequences work for you by supporting, not undermining, desired behaviors.
o Change the environment make bad behaviors harder and good behaviors easier.
• Lesson Five: Putting It All Together
o Practice using all the skills of Crucial Influence on a real-life case.
o Make plans to execute on your own Influence Challenge plan.
o Become an Influencer/Change Agent: Draw skillfully on the appropriate influence strategies as you create your own influence plans.
 

Learning Outcomes

Upon completion, the participant will be able to:

• Focus and measure
o Get clear on the results you want.
o Determine how you will measure progress and success.
• Clarify vital behaviors
o Identify the behaviors that will generate desired results.
o Clarify when people should act and what they should do.
• Engage all six sources of influence
o Identify barriers to change and why people struggle to do the vital behaviors.
o Tap into personal values to foster motivation.
o Help others do what they previously couldn't.
o Harness social influence to support new behaviors.
o Incentivize behaviors with the right rewards.
o Change the environment to support new behaviors.
 

Value Added

Attendees will work their specific influence challenge with a plan to implement when they return to their place of work. Participants are provided with a Crucial Influence Learner guide, and a paperback copy of "Crucial Influence: Third Edition: Leadership Skills to Create Lasting Behavior Change," a course completion certificate, and six weeks of post-training resources and emails. The public enrollment fee to take the course outside of AIHA CONNECT is $1,895. 

Business Case/IH Value Statement

The 2018 AIHA Leadership Workshop revealed a critical gap. Clifton Strengths™ data from attending leaders identified 'influencing' as the top growth opportunity for the IH community. While we excel at data analysis and strategic thinking, we struggle when it comes to influencing safe behaviors and gaining buy-in, especially when implementing engineering controls. Too often, we settle for compromised solutions that fall short of our vision. 

Learning Aids

None

Content Level

Introductory

Core Competencies

Functional Core Competencies
Risk Communication
Risk Management

Keywords

Education and training

Session Availability

In-person

Targeted Audience

Professional

Transfer of Knowledge

Group activities
Small Group Discussion