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PDC 108: Risk Communication for OEHS Professionals

Joy Erdman Lead Instructor
Joy Solutions LLC
Falls Church, VA 
 
Celia Booth Instructor
Department of Homeland Security
Ponte Vedra, FL 
USA
 
Sat, 5/30: 8:00 AM - 5:00 PM CDT
P108 
Professional Development Courses (PDCs) 
Ernest N. Morial New Orleans Convention Center 
CM Credit Hours:

Description

*Please note: PDCs are at an additional cost, and preregistration is required*
To register, please visit: https://aihaconnect.org/register


The ability to communicate risk effectively—with clarity, brevity and empathy—can be a game changer. Proficiency in risk communication can determine whether hazards are managed efficiently, interim safeguards are put in place, the media portrays hazardous situations accurately, leaders take the right actions, workers and the public trust their leaders, and crises are avoided or managed successfully.

This course follows the typology for risk communication defined by Dr. Peter Sandman.

*Registration includes boxed luncheon. **Power strips will not be provided at each attendee's seat; however, laptop charging stations will be provided in each course room.

Course Outline

• Introduction to risk communication
• Defining risk
• Neuroscience of the brain
• The sweet spot
• Precaution advocacy
• Outrage management
• Crisis communication
• The risk communication team
• Attendee-submitted risk communication situations and potential solutions
• Wrap-up and questions
 

Learning Outcomes

Upon completion, the participant will be able to:

• List risk communication situations that are critical to career success.
• Recognize how brain neuroscience affects the risk decision-making process.
• Evaluate the membership of organizational risk communication teams.
• Apply role-playing techniques to practice effective and ineffective risk communication skills for future scenarios.
• Use strategies and team members in the risk communication planning process.
• Identify strong and weak approaches to risk communication.
• Strengthen teamwork skills by sharing risk communication challenges and solutions.
• Assess personal risk communication skills to adapt and refine them.
• Develop a personal action plan.
 

Prerequisites



 

Value Added

This course helps attendees learn and apply risk communication strategies in precaution advocacy, outrage management and crisis management. It also guides participants in identifying who within their organizations should be part of the risk communication team. 

Business Case/IH Value Statement

Risk communication is a critical skill for presenting the business case and demonstrating the value of industrial hygiene within an organization. It is listed as a core competency in the AIHA's publication "Core Competencies for the Practice of Industrial/Occupational Hygiene".

 

Learning Aids

Laptop or Tablet/iPad

Content Level

Advanced

Core Competencies

Risk Communication
Risk Management

Keywords

Emergency preparedness and response
Regulatory compliance
Respiratory protection
Risk assessment and management
Safety

Session Availability

In-person

Targeted Audience

Professional

Transfer of Knowledge

Case Studies
Group activities
Live Polling
Problem Solving /Practice Exercises
Small Group Discussion